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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rachael Luke

August 23, 2026

5  out of  5
rating by Rachael Luke
"I really enjoy working with Devon. He makes everything so easy to understand. I also can appreciate the great price I get with this company. I highly recommend."
We responded:
"Rachael, thank you for the amazing review! Our Ionia insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Ryan Secor, your State Farm Agent "
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Heather Costello

August 19, 2026

5  out of  5
rating by Heather Costello
"Tara went above and beyond. Making sure I received the best coverage. 💪🏼"
We responded:
"Heather, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Cindy Clark

August 19, 2026

5  out of  5
rating by Cindy Clark
"Always a pleasure to work with Emily at State Farm !"
We responded:
"Hi Cindy, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Ionia.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Ryan Secor "
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Dan Neiss

August 19, 2026

5  out of  5
rating by Dan Neiss
"Ryan secor State farm. Very good!!"
We responded:
"Thank you for the review, Dan!"
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Timmethy Wheeler

August 18, 2026

5  out of  5
rating by Timmethy Wheeler
"Emily was amazing. She quickly and completely answered all of my questions, and provided ample explanation and information; pertaining to why my bill, was lower than before."
We responded:
"Timmethy, thank you for the fantastic review! We’re always here to support you with your insurance needs in Ionia. "
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Mason Struble

August 18, 2026

5  out of  5
rating by Mason Struble
"Tara was super helpful and patient with me while setting up a good deal. Highly recommend"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Ionia. "
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Jason Ropo

July 2, 2026

4  out of  5
rating by Jason Ropo
"Daven was good help made everything quick and simple for me definitely recommended."
We responded:
"We sincerely appreciate your review, Jason. We are glad to hear that your experience with State Farm Agent Ryan Secor’s Team met your expectations. If there are any aspects of our service you believe we could enhance, we would be grateful for your feedback. "
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Lilli Larson

July 2, 2026

5  out of  5
rating by Lilli Larson
"Daven helped me on getting auto insurance, he was great on finding the best plan for my needs! Thank you Daven!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Joan

July 2, 2026

5  out of  5
rating by Joan
"Daven at Ryan Secor State Farm made the entire process of getting my car on the road simple and stress-free. He took the time to compare different coverage options and prices, clearly explaining the benefits of each so I could choose the policy that best fit my needs and budget. I never felt pressured, just well-informed and supported throughout the process. If you're looking for someone who's knowledgeable, patient, and genuinely wants to help you find the right coverage, I highly recommend Daven and the team at Ryan Secor State Farm."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Christy Krampe

July 2, 2026

5  out of  5
rating by Christy Krampe
"Daven LeFever was very helpful! Thanks again for going above and beyond!"
We responded:
"Christy, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Ryan Secor’s Team is just a call or email away!"
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Elizabeth Bentley

July 2, 2026

5  out of  5
rating by Elizabeth Bentley
"Highly recommend working with Emily! She is so kind and transparent and helped me with all of my insurance needs. She was able to easily answer all of the questions I had and may my switch over painless! Could not speak her praises enough!!!"
We responded:
"Thank you for the 5-star review, Elizabeth! Here on State Farm Agent Ryan Secor’s Team, we are proud to serve our community and appreciate your recognition. "
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Cindy Gee

July 1, 2026

5  out of  5
rating by Cindy Gee
"Tara was absolutely onpoint with all the information well informed very polite!! Awesome exchange with her as a Sales Rep"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ryan Secor’s Team. "
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Brittany D

July 1, 2026

5  out of  5
rating by Brittany D
"Emily J. was absolutely wonderful to work with! She took the time to compare my options, answered all of my questions, and found me a much better rate on my car insurance. I was honestly surprised by how much money she was able to save me without sacrificing the coverage I needed.
She was professional, knowledgeable, and genuinely cared about helping me find the best option instead of just selling me a policy. The entire process was quick, easy, and stress free.
If you’re looking for an insurance agent who is honest, responsive, and will work hard to save you money, I highly recommend Emily. I’m so grateful for all of her help! Thanks Emily!"
We responded:
"Thank you for the wonderful review! We look forward to working with you in the future!"
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Andrew Bennett

July 1, 2026

5  out of  5
rating by Andrew Bennett
"Tara is the best, got us the best deal for insurance, car , motorcycle, renters . Even after my 150 questions very patient and highly recommend 100% Satisfaction"
We responded:
"Andrew, thank you for the great review! It’s truly appreciated!"
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Samantha Miller

July 1, 2026

5  out of  5
rating by Samantha Miller
"I have worked with Tara Tran through the years and she has been wonderful to work with. She is very knowledgeable, helpful and honest. She is very quick to respond and is very accommodating for my schedule."
We responded:
"Wow, thank you for the 5-star review, Samantha! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Ashley Puehler

July 1, 2026

5  out of  5
rating by Ashley Puehler
"Recently, I had the pleasure of working with Tara. I was looking for a life insurance policy and she was very thorough with explaining and I felt she was very knowledgeable. Definitely would look forward to working with her again in the future!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Ryan Secor’s Team here in Ionia . "
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The Final Hammer

June 16, 2026

5  out of  5
rating by The Final Hammer
"Emily worked with me on getting auto insurance, and it was super helpful! She helped us find the best plan for our needs. Thank you so much!"
We responded:
"Thank you for the review! Emily is awesome and we’re glad she was able to help you out!"
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L76

June 5, 2026

5  out of  5
rating by L76
"Sydni is always helpful! She was professional, knowledgeable, and took the time to explain all my coverage options clearly."
We responded:
"Thanks so much for the amazing review, L76! We really appreciate your support here in Ionia . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Leah Lupercio

June 5, 2026

5  out of  5
rating by Leah Lupercio
"I had a really positive experience working with Tara. She was helpful throughout the process and made everything feel easy and manageable. Communication was smooth, and she was always available when I had questions. Overall, it was a straightforward and pleasant experience."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ryan Secor’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Ionia ."
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Trenton Boroff

June 5, 2026

5  out of  5
rating by Trenton Boroff
"Emily found me an insurance that covers my teeth implants."
We responded:
"Thank you for taking the time to leave such a great review, Trenton. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Debbie LeFever

June 5, 2026

5  out of  5
rating by Debbie LeFever
"We had a great experience working with this agency, especially with Daven as our agent. We got quotes back quickly and were able to save money by switching from our previous carrier to State Farm."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ryan Secor’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Ionia ."
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Chris Thompson

May 5, 2026

5  out of  5
rating by Chris Thompson
"Emily was very helpful. Very nice people. Affordable insurance"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Ryan Secor’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Dana

April 27, 2026

4  out of  5
rating by Dana
"In my experience when you have a policy & you purchase a 2nd vehicle they just add it on to the policy you already have, they don't send you checks for the remaining balance on your first policy. I have been trying to get these checks for 2 months now when they could have just been added to my Saturn Vue policy. Emily was very helpful."
We responded:
"Dana, thanks for this review. Here on State Farm Agent Ryan Secor’s Team in Ionia, we truly value all opinions. "
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Judy Monroe

April 23, 2026

5  out of  5
rating by Judy Monroe
"I called because I had been out of the state for 2 months. When I was able to sort through my mail, I was very confused and nervous that my insurance may have expired. I had received several statements from State Farm. I planned on being on the phone a long time to sort this out. I got Emily on the phone and she was so knowledgeable and explained everything to me very quickly and we got everything taken care of within minutes. To say the least, I was very impressed and happy with my interaction with Emily."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ryan Secor’s Team. "
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Jim

December 9, 2025

5  out of  5
rating by Jim
"Ryan's office personnel have been great! Really appreciate Sydni and Chad's help with setting up our car insurance. Sometimes on very short notice!"
We responded:
"Thank you, Jim for the wonderful review and sharing your experience. You are greatly appreciated!

Best regards,
Ryan"